Managing Change

Step by Step Managing Change Process

Step-1. Identify/Accept the Need for Change:

• List the issues, indicators or symptoms
• Ask stakeholders to confirm the issues, indicators or symptoms
• Decide whether change is necessary
• Set up change team(s)/support mechanisms (implementation, transition, communication etc.)
• Clarify Roles (Sponsor, Implementer, Agent, Advocate)

Step-2. Assess and Define the Change Required:

• Identify the preferred future state
• Assess the current state
• Identify the gap or difference
• Clearly define what must be changed
• Establish measures of success

Step-3. Analyze the Impact of Alternatives and Select the Best:

• List reasonable alternatives (including making no change)
• Assess the cost/benefits, pros/cons, outcomes/risks and potential side effects
• Choose the best alternative
• Identify restraining and supporting forces (i.e. people, events, rules and policies

Step-4. Develop the Plan and Strategies:

• Explain the change and rationale
• Describe the current situation vs. the desired future
• Explain the options considered and decision
• Describe objectives, action plans, and measures of succes
• Develop strategies

1. Operational (Physical/Plant Legal, Financial, and Service Issues
2. Training and Learning
3. Human Resource (HR/LR, Staff Transfer, Selection)
4. Communication
5. Transition
   
6. Team Development and Budget Implications
   

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